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My background includes 25 years of experience writing, editing, and maintaining user manuals, online help, job aids, training tools, and other forms of documentation for developers, co-workers, and end-users. In addition to this experience, I gained skills in creating and updating graphical user interfaces (GUIs) programmed in C++. I also bring to the table experience in writing procedural articles from my time writing “how-to” articles for howtogeek.com.